Q&A

The transportation route from Shin-Osaka Station on the Shinkansen to Shin-Umeda Training Center is as follows.

By train:

1. From Shin-Osa…Continue reading

Please make your request in advance at the General Counter on the 1st floor of the Training Building (06-4796-3371) if possible.
We will onl…Continue reading

If you think you may have left something behind, please contact us as soon as possible at (06-4796-3371).

Any lost property found within th…Continue reading

I am sorry.Pets are not allowed to enter or stay overnight.

Yes.
We can arrange for express delivery at the general counter on the first floor of the training building (across the street from the acco…Continue reading

We will only store luggage that is delivered the day before or on the day of your stay free of charge.
Please understand that we cannot acce…Continue reading

We can only accept your luggage from 7:00am on the day of check-in until 11:00pm after check-out.

Only guests staying at the hotel are allowed to enter the accommodation building.Thank you for your understanding.

Applications will be accepted up to one year in advance.Please call us.

This facility does not offer this service.

This facility operates on a variable fee system, so fees vary depending on the season and day of the week.Please understand.

If the cancellation is due to a natural disaster such as a typhoon or heavy rain, cancellation fees will not be applied only if public trans…Continue reading

As this hotel is attached to a training facility, it has its own cancellation policy.Please read the cancellation policy.