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Q&A
06-4796-3371
For inquiries regarding group and corporate reservations, please contact us from 9:00 to 18:00 on weekdays.
- 【Hotel / Guest rooms】
Can I make a reservation on the day?
plan without breakfast can be booked online up until 22:30 on the day of your stay.
After that, please contact the General Counter on the 1s…Continue reading - 【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in time is from 16:00 until 23:00.
(After 11pm, please press the intercom next to the entrance.)
Check-out is at 11:00. - 【Hotel / Guest rooms】
Do I have to go to the front desk to check out?
Please return your room key to the collection box on the first floor of the accommodation building.I will check out.
(However, if an additio…Continue reading - 【Hotel / Guest rooms】
Can I take the room key home with me?
Check-out is considered upon return of the room key.
Please be sure to return it to the collection box on the first floor of the training bu…Continue reading - 【Hotel / Guest rooms】
Can I walk around the facility in my indoor wear and slippers?
Yes.Please wear indoor clothing and slippers when moving around the accommodation building.
However, when coming to the Training Building (m…Continue reading - 【Hotel / Guest rooms】
Can I call a taxi immediately?
Please report to the general counter on the first floor of the training building (across the street from the accommodation building, last re…Continue reading - 【Hotel / Guest rooms】
Does the hotel have a curfew?
If you wish to check in after 23:00, please press the intercom next to the entrance.
In addition, there is no curfew if you go out after che…Continue reading - 【Hotel / Guest rooms】
Can I make a phone call from the room?
Only internal calls are available.
You cannot make outside calls. - 【Hotel / Guest rooms】
Can children sleep in the same bed as me? Are there any rates for children?
At our hotel, children of elementary school age and above are charged the adult rate.
In addition, when one adult is staying in a semi-doubl…Continue reading - 【Hotel / Guest rooms】
Do you have non-smoking rooms?
All rooms at our hotel are non-smoking. - 【Hotel / Guest rooms】
Can I take amenities home with me?
The only amenities you can take home are an amenities set (shampoo, conditioner, body soap, toothbrush, toothpaste, razor, brush), and slipp…Continue reading - 【Hotel / Guest rooms】
Can I get extra towels or amenities?
Additional towel sets (bath towels and face towels) can be purchased for 100 yen (tax included) per set at the general counter on the first …Continue reading - 【Hotel / Guest rooms】
Are the shower booth and toilet separate in the guest rooms?
The shower, toilet and sink are separate. - 【Hotel / Guest rooms】
Can I access the Internet in my room?
All rooms have wireless LAN (Wi-Fi) so you can access the internet free of charge.Feel free to connect using your own devices.
The SSID and …Continue reading - 【Hotel / Guest rooms】
Is there a bath in the room?
There is no bathtub, but there is a shower booth. - 【Hotel / Guest rooms】
When is payment due? Can I use a credit card?
When you check in, please pay in advance at the payment machine.
In addition, the following credit cards can be used for payment. - 【Hotel / Guest rooms】
Can I check in early or check out late?
Regular check-in is from 16:00.
Early check-in is available from 12:00 noon for 1,000 yen (tax included) per room per hour.If you would like…Continue reading - 【Hotel / Guest rooms】
Is it okay if I arrive later than the scheduled time?
It is okay to arrive earlier or later than the scheduled time, but if you will be arriving two hours later than the scheduled check-in time,…Continue reading
Reservations and Inquiries
Please contact us if you have any questions.