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  2. Q&A

Q&A

  • Hotel facilities / Equipment

    Are there any convenience stores nearby?

    The nearest convenience store is a 3-minute walk (approximately 230m) away.
  • Hotel facilities / Equipment

    Are wheelchairs available for rental?

    Available.
    Please enquire at the general counter on the first floor of the training building.(Across the road from the accommodation buildinContinue reading
  • Hotel facilities / Equipment

    Is there a shuttle bus from Itami Airport or Kansai Airport?

    We do not provide.Please use public transportation to get to the hotel.
  • Hotel facilities / Equipment

    Are there any ATMs nearby?

    There is a convenience store ATM at the nearest convenience store.
    A post office ATM (weekdays only) is located in the Shin-Umeda City Post Continue reading
  • Hotel facilities / Equipment

    Is there parking available?

    There are many paid parking lots near the hotel.Please contact the general counter on the day.
  • Hotel facilities / Equipment

    I'd like to know about the earthquake-resistant structure of the hotel.

    The building was completed in March 2017 and opened in April 2017.
    The building was constructed to the latest earthquake resistance standardContinue reading
  • Hotel facilities / Equipment

    Are there facilities and equipment for people with disabilities?

    Wheelchair accessible from the entrance and exit.
    We have barrier-free rooms available for guests.Please contact us in advance to check avaiContinue reading
  • Hotel facilities / Equipment

    Is there a cafe or bar in the hotel?

    There is a restaurant.(Training Building 1F)
    Lunch is available without a reservation if there are seats available.(Please note that the facContinue reading
  • Hotel facilities / Equipment

    Are there any shops in the hotel?

    There is a shop selling sweets and stationery on the first floor of the training building (across the road from the accommodation building).Continue reading
  • Hotel facilities / Equipment

    Is room service available?

    I am sorry.This facility does not offer this service.
  • Hotel facilities / Equipment

    Are there ice machines, vending machines, and microwaves?

    There is a vending machine in the large public bath of the accommodation building.
    Microwaves are available on the first floor.
  • Hotel facilities / Equipment

    Is there a smoking area?

    Unfortunately, smoking is prohibited anywhere in our facility, and smoking is not permitted in any public spaces, including restaurants.
    TheContinue reading
  • Hotel facilities / Equipment

    Are there coin laundry facilities?

    There are no amenities available within this facility.I am sorry.
    There is a 24-hour coin laundry shop diagonally across from the accommodatContinue reading
  • Hotel facilities / Equipment

    Can I just use the large public bath?

    This offer is limited to staying guests only.
    Guests staying at the hotel may use the facility free of charge during the following times:It Continue reading
  • Hotel facilities / Equipment

    Are there windows in the rooms?

    There is a window.The legally required ventilation and smoke exhaust is designed to be open.
  • Hotel facilities / Equipment

    What amenities are available?

    amenities set (shampoo, conditioner, body soap, body towel, brush, toothpaste, toothpaste powder, razor, cotton, cotton buds) / slippers
  • Hotel facilities / Equipment

    What amenities are available in the rooms?

    Semi-double:Semi-double bed (width 140cm x 195cm) / Small twin:2 single beds (90cm wide x 195cm) / mini desk / toilet / sink / shower booth Continue reading
  • Hotel facilities / Equipment

    Do you have DVD players available for rental?

    There is no DVD player available.
  • Hotel facilities / Equipment

    Could you please tell me more about the rental equipment?

    A trouser press and iron are also provided.
    Please contact the General Counter on the 1st floor of the Training Building (extension number 9Continue reading
  • Hotel facilities / Equipment

    Can I borrow a humidifier?

    This facility is equipped with air purifiers and humidifiers in all rooms.
  • Hotel facilities / Equipment

    I would like to know the map and location of the hotel.

    The hotel consists of two buildings: the training building known as Shin-Umeda Training Center, and the accommodation building known as S.TRContinue reading

Reservations and Inquiries

Please contact us if you have any questions.

06-4796-3371

For inquiries regarding group and corporate reservations, please contact us from 9:00 to 18:00 on weekdays.